The Love *shopt Winter Event brought together independent retailers and leading FMCG brands for a day that was practical, honest and genuinely collaborative.
With retailers in the room alongside Mars, Suntory, PepsiCo, Magnum Ice Cream and Asahi, the focus was clear: What actually works in convenience retail, and how brands and retailers can do better together.
One retailer captured the spirit of the day perfectly:
“These brand/retailer conversations are the *shopt USP. At most brand events retailers get told about their plans, whereas shopt facilitates real discussion.”
The Mars team
The PepsiCo team
The Asahi team
The event blended insight with interaction:
And, of course, goody bags packed with fabulous merchandise and products from the brands.
Core still drives growth when it’s done well
Brands were clear that hero SKUs, strong shelf placement and core range optimisation remain the backbone of category performance. Major partnerships, rebrands and sponsorships are all designed to keep those core lines relevant and visible.
NPD needs proper backing
From energy and RTDs to confectionery and gum, new product development performs best when supply, ATL and in-store execution are aligned. Retailers responded strongly to hearing how brands are supporting launches- not just what’s launching.
Value is more than price
In a cost-of-living environment, value is increasingly about availability, relevance and ease. Quick commerce and rapid delivery were highlighted as growth areas, particularly around major sporting moments, alongside better in-store visibility and POS that works in small spaces.
Retailer feedback matters
Field sales teams and constant feedback loops are shaping innovation, fixtures and activation- with brands openly sharing how retailer insight is influencing what comes next.
Hosted by Atul Sodha, the retailer panel grounded the conversation in lived experience.
Retailers shared:
The panel also tackled the disposable vape ban, acknowledging the challenges around compliance and customer communication, while also exploring the opportunity to rethink high-value space behind the till.
When it came to promotions and pricing, the message was consistent:
Keep it simple, visible and easy for shoppers (and staff) to understand.
What stood out most was the tone of the day. This wasn’t about brands presenting to retailers- it was about listening, questioning and learning together.
That’s where better ranging, stronger launches and more profitable partnerships start!
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