Meet Cory, a Sales Operations Executive

Today we are chatting to Cory Dodson, Sales Operations Executive at *shopt...

Hi Cory! Please start by telling us: What is your job title, and what does your role involve?

I am a Sales Operations Executive on team *shopt. My day to day is generally focused on support across the operations and sales teams, this mainly focuses on responding to retailer communications, client support, and sales administration.

What does the operations team focus on, and how does your work fit into the bigger picture?

The operations team focuses on ensuring users of the *shopt app are supported whether that’s signing up or helping to answer any questions that retailers have when using the app. Our focus is ensuring that *shopt is user friendly and provides the best service to our users and the brands who are using the app.

What part of your role do you find most rewarding?

The most rewarding part of my role is being able to support users of the app with their questions and receiving positive feedback from our users once we have supported with their questions/requests.

How does your work help connect brands and retailers through *shopt?

My role helps to connect brands with retailers as I am regularly feeding back our user’s thoughts and experiences of the app to the sales team. This way they can discuss these points with the clients to ensure we deliver the most user friendly and dynamic content/rewards to the users of *shopt.

Can you share a recent project you’ve been involved in and the impact it had?

Currently heading up a project to reinforce operational rigour within the sales team and throughout client processes, from onboarding to campaign briefing to ensure knowledge share and best practise process documentation.

What excites you most about the future of *shopt and your role in it?

The excitement around the future of *shopt for me is focused on our ability to be dynamic in terms of rewards, content, and the solutions we offer to clients. This allows us to provide new and exciting content for both users and brands at pace.

Fun Round! 😎

If you could invent a new flavour of crisps or chocolate bar, what would it be?

Not sure how possible this would be but a sharing bag of crisps that would taste like the ‘Crispy chili beef’ one would acquire from a local Chinese takeaway.

What’s your favourite nostalgic corner shop treat from childhood?

Favourite nostalgic treat would have to be the 30p fizzy sweet bags I would pick up on the way home from school – these were a small mix of a variety of ‘fizzy’ sweets.

Who would play you in a movie about working at *shopt?

I would say if Paul Mescal would play me as a character that would be exciting stuff but more likely to be a Jonah Hill lookalike.

If you could swap roles with another *shopt team member for a day, who would it be and why?

If I were to swap roles with anyone from the team, I would choose Chris (who featured on a previous blog which is very interesting, and I think all should read!).

Thank you to Cory for taking part! If you have any questions for Cory, please email us on marketing@shopt.co.uk.

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